SHIPPING & RETURNS

Shipping & Delivery

We aim to ship all orders within two days of receiving a cleared payment.

We ship all UK orders via Royal Mail Second Class. This normally takes 2-5 days since shipment, up to a maximum of 14 days.

We ship all international orders via Royal Mail International Standard (for exceptions, please see below). This normally takes 5-18 days since shipment, up to a maximum of 40 days. When it reaches your country, delivery will be handled by your national mail carrier (e.g. in the USA, it will be delivered by USPS).

If you have not received your order within this period, please contact us via email: beanieboyuk@gmail.com

* If you require a guaranteed next day tracked or recorded service (UK) or international tracked or signed-for service, please contact us after placing your order to arrange extra payment.

On receiving your order, if you are not entirely happy then please refer to our returns policy.

Customs charges
Beanie Boy UK are based in and ship from the United Kingdom.

We understand that for international customers, particularly in Europe since the UK's exit from the European Union, sometimes a fee to receive the package may be charged by the local customs authority. Whether this occurs is beyond our control, and the payment of any such fee that may be charged (import tax, duty, or any similar customs fees) is the responsibility of the buyer.

 

Please be aware that we cannot declare the value of an order to be lower for the purpose of reducing the likelihood of your package attracting a customs fee. In order to comply with customs laws both in the UK and internationally, we are obliged to declare the true sales value of the goods.

 

* Tracked International Shipping Locations - Terms & Conditions
We ship to most major countries. However, for certain locations, we require an upgrade to the standard shipping fee, in order to ship your parcel on a Tracked Service. This is for the security of the parcel, to ensure that it will reach you in a safe condition, and for peace of mind for both us and you.

Unfortunately, tracking is a premium service in the UK through Royal Mail (our national mail carrier), and is not included as part of a Standard Postal shipment.

The relevant upgrade fee will be automatically applied to the shipping fee at checkout - this will cover the cost of upgrading your shipment to a tracked service. Your tracking number will be indicated on the bottom of the shipping confirmation email you receive once the order has shipped. You can follow the progress of the parcel on the track & trace websites of Royal Mail, and your national mail carrier.

Track your item here: https://www.royalmail.com/track-your-item

The full list of destinations where an upgrade fee will be applied can be found here:

• Afghanistan

• Albania

• Algeria

• American Samoa

• Angola

• Anguilla

• Antarctica

• Antigua And Barbuda

• Argentina

• Armenia

• Aruba

• Azerbaijan

• Bahamas

• Bahrain

• Bangladesh

• Barbados

• Belarus

• Belize

• Benin

• Bermuda

• Bhutan

• Bolivia

• Bosnia And Herzegovina

• Botswana

• Bouvet Island

• Brazil

• British Indian Ocean Territory

• Brunei Darussalam

• Burkina Faso

• Burundi

• Cambodia

• Cameroon

• Cape Verde

• Cayman Islands

• Central African Republic

• Chad

• Chile

• Christmas Island

• Cocos (Keeling) Islands

• Colombia

• Comoros

• Congo (Brazzaville)

• Congo (Kinshasa)

• Cook Islands

• Costa Rica

• Cote D'ivoire

• Cuba

• Djibouti

• Dominica

• Dominican Republic

• Ecuador

• Egypt

• El Salvador

• Equatorial Guinea

• Eritrea

• Ethiopia

• Falkland Islands

• Fiji

• French Guiana

• French Polynesia

• Gabon

• Gambia

• Georgia

• Ghana

• Grenada

• Guadeloupe

• Guam

• Guatemala

• Guinea

• Guinea-bissau

• Guyana

• Haiti

• Heard And Mcdonald Islands

• Honduras

• India

• Indonesia

• Iran

• Iraq

• Israel

• Jamaica

• Jordan

• Kazakhstan

• Kenya

• Kiribati

• Korea, North

• Kosovo

• Kuwait

• Kyrgyzstan

• Laos

• Lebanon

• Lesotho

• Liberia

• Libya

• Macau

• Madagascar

• Malawi

• Malaysia

• Maldives

• Mali

• Marshall Islands

• Martinique

• Mauritania

• Mauritius

• Mayotte

• Mexico

• Micronesia

• Mongolia

• Montserrat

• Morocco

• Mozambique

• Myanmar

• Namibia

• Nauru

• Nepal

• Netherlands Antilles

• New Caledonia

• Nicaragua

• Niger

• Nigeria

• Niue

• Norfolk Island

• Northern Mariana Islands

• Oman

• Pakistan

• Palau

• Palestine

• Panama

• Papua New Guinea

• Paraguay

• Peru

• Philippines

• Pitcairn

• Puerto Rico

• Qatar

• Reunion

• Russian Federation

• Rwanda

• Saint Helena

• Saint Kitts And Nevis

• Saint Lucia

• Saint Pierre And Miquelon

• Saint Vincent And The Grenadines

• Samoa

• Sao Tome And Principe

• Saudi Arabia

• Senegal

• Serbia

• Seychelles

• Sierra Leone

• Solomon Islands

• Somalia

• South Africa

• South Georgia And South Sandwich Islands

• Sri Lanka

• Sudan

• Suriname

• Svalbard And Jan Mayen Islands

• Swaziland

• Syria

• Tajikistan

• Tanzania

• Timor-leste

• Togo

• Tokelau

• Tonga

• Trinidad And Tobago

• Tunisia

• Turkey

• Turkmenistan

• Turks And Caicos Islands

• Tuvalu

• Uganda

• Ukraine

• United Arab Emirates

• Uruguay

• Uzbekistan

• Vanuatu

• Venezuela

• Vietnam

• Virgin Islands, British

• Virgin Islands, U.s.

• Wallis And Futuna Islands

• Western Sahara

• Yemen

• Zambia

• Zimbabwe